A channel disconnected
Why a marketplace can disconnect from BrickPulse and how to reconnect it.
A channel can disconnect if its credentials expire or are revoked, or after a change on the marketplace side. To fix it:
- Open Settings → Channels and check the channel’s status.
- Choose Reconnect and re-authorize (re-enter the API key, or re-authorize via OAuth for eBay).
- After reconnecting, check Reconcile → Unmatched and map anything that needs it so syncing resumes cleanly.
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